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Returns and Refunds Policy

Thank you for shopping at Marisa Terol.

If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 7 days of the original purchase of the
product.

To be eligible for a return, please make sure that:
  • The product was purchased in the last 7 days
  • The product is in its original packaging
  • The product isn't used or damaged

Products that do not meet these criteria will not be considered for return.

Please contact us before you send the product:

  • By email: marisaterolnyc@gmail.com
  • By visiting this page on our website: www.marisaterolnyc.com

Send the product with its original packing to:

189 west 89 street Apt 18 L New York, New York 10024


Note: Some products sold are limited editions therefore replacement of these items will be subject to availability. In cases where the items are no longer available the purchaser may: 1) chose another item at the same price or pay the difference or 2) request a full refund.

Shipping charges

Shipping charges incurred in connection with the return of a product are non-
refundable.

You are responsible for paying the costs of shipping and for the risk of loss
of or damage to the product during shipping, both to and from Marisa Terol.

Damaged items

If you received a damaged product, please notify us immediately for
assistance.

Sale items

Unfortunately, sale items cannot be refunded. Only regular price items can be
refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact
us:

  • By email: marisaterolnyc@gmail.com
  • By visiting this page on our website: www.marisaterol.com